FAQs
More FAQs- During the water damage restoration process, do my belongings need to be moved away from the premise
- What will you do with my area rugs?
- What steps does your team take to thoroughly clean and disinfect an area after a hazardous situation?
Depending on the scope of work, your belongings and contents of your home may remain on location. In this case, we will take appropriate measures to securely cover and protect contents. Any construction related dust or dirt that occurs as a result of the work, would be addressed in the post-construction cleaning. For large restoration jobs, it is advisable to move all affected contents to a secure, climate-controlled facility in order to protect them and make room for construction. Be assured that our technicians are fully trained and will treat your possessions with the utmost care. Our Automated Inventory Control System tracks the status of your belongings from move out to move back. We will work with you and your Insurance Claims Representative to manage this process efficiently.
Rugs damaged by water will be taken to our warehouse for special treatment and care. They will need to be dried carefully to minimize bleeding of colours and discolouration. Your rugs will be dried, cleaned and returned to your home after the complete drying of the rest of your home is completed.
Our team of highly trained technicians takes a thorough and meticulous approach to cleaning and disinfecting an area after a hazardous situation. First, we isolate the affected area to prevent any potential spread of contamination. Then, our team removes all unsalvageable items and properly disposes of them according to industry standards. Next, we use specialized disinfectants and equipment to thoroughly clean all surfaces and ensure that all pathogens are eliminated. Finally, we conduct a thorough inspection to ensure that the area is completely decontaminated before giving the all-clear for you to return to your home with peace of mind. Rest assured that our expertise and attention to detail will leave your home safe and free from any potential risks.